How to spot tax‑season scams

Tax season is stressful enough without someone trying to steal your refund, or your identity. Yet every year, as millions of people file their returns, scammers ramp up their efforts to cash in on confusion, fear, and urgency.

From Australia’s AI‑powered phishing emails to fake SARS refund sites in South Africa and HMRC impersonators in the UK, tax‑season scams are on the rise globally. Even the US IRS reports hundreds of thousands of identity‑theft cases tied to tax returns each year.

So how do these scams work and how can we avoid becoming a victim?

Scammers exploit the fact that tax season can feel rushed and complicated. They’ll send fake emails, SMS messages, or even use deep‑fake phone calls pretending to be from your tax authority. These often claim you’re owed a refund or have made an error that needs immediate payment. Others pose as “tax preparers” offering help, but instead file false claims in your name and pocket the refund.

It’s not just the method, it’s also the psychology. Scams are designed to make you panic or tempt you with a “too good to miss” refund. If you don’t pause to verify, you can end up sharing sensitive information, paying fake penalties, or even claiming bogus credits that could land you in trouble later.

Here are some common warning signs that a tax communication may be fraudulent:

  1. It demands immediate payment or threatens legal action.
  2. It promises a bigger‑than‑expected refund or special credits you’ve never heard of.
  3. It arrives via email or text with suspicious links or attachments.
  4. It requests login details, full bank information, or payment in gift cards or wire transfers.
  5. The person contacting you can’t prove they’re a registered professional.

The good news? A few simple habits can help protect you and your return:

  • Always verify any message through your official tax authority’s website or helpline before responding.
  • File your return as early as possible as it reduces the window of opportunity for fraudsters to file in your name.
  • Use secure tax portals and enable multi‑factor authentication wherever you can.
  • Keep strong, unique passwords (a password manager can help) and avoid sharing sensitive details by email.
  • Work only with vetted, registered tax preparers. “Ghost preparers” often leave clients exposed to penalties and theft.

And most importantly, if something feels off, don’t click, don’t reply, call the tax office directly.

We also recommend sharing this message with friends and family who may be more vulnerable to scams. Especially older relatives or those filing for the first time.

Remember: your peace of mind is almost always worth more than any refund.